Communication in Child Welfare: Essential Skills for Fostering Understanding and Good Outcomes for Children (CCW-13)
It takes a great deal of skill to communicate effectively with all the individuals that you may encounter within the child welfare system, including clients, coworkers, and other professionals serving your clients. This workshop explores effective ways of communicating using the Myers-Briggs Personality Inventory as a tool to assist child welfare staff in achieving positive outcomes for children and families. With a focus on using a trauma-informed approach in communicating with clients, participants will learn the importance of non-verbal communication and how to give and receive feedback.
Presenter: Chris Coward
CEUs: Six - PCCYFS/Bryn Mawr College GSSWSR